This November, COP26, the UN climate change conference, will take place in Glasgow. Cash & Payment News™ and its sister paper Currency News™ have started work on a paper, ‘Cash: a Roadmap to Sustainability’, ahead of the conference.

In 2019 National Westminster Bank (NatWest) commissioned independent academic research to look into the drivers of consumer payment behaviour, including consumer attitudes and intentions towards cash. The research was carried out by Professor Darren Duxbury, Dr Thanos Verousis and by David Marsh. This is a short summary of their work with the full research being published in due course.

A survey carried out in February 2021 by the Dutch National Bank (DNB Cash) contained some good news for cash. In five years’ time over 70% of all age groups expect still to be using cash.

On 11 June the Bank for International Settlements (BIS) opened its latest Innovation Hub Centre in London following on from hubs in Hong Kong, Singapore and Switzerland that have already been established. Canada, Frankfurt and Paris, Stockholm, supported by all of the Scandinavian central banks, and New York are planned to open in due course.

Central banks making statements about investigating or working on Central Bank Digital Currencies (CBDCs) this month include Bank Indonesia, the Bank of Korea (pilot June 2021-January 2022), Bank of Mauritius, the South Africa Reserve Bank (retail CBDC), and the Bank of Thailand.

Ralph Wintergerst, CEO of the G+D Group, has recently written an article published in the International Banker magazine. The article’s title is ‘Britain needs a digital central bank currency’, but in fact the article is an explanation of why any central bank needs a Central Bank Digital Currency (CBDC).

Jens Eberhardt, Managing Director of Cashinfrapro, has written a useful paper – ‘Green Cash Logistics’ – which considers how modern ways of working can reduce the environmental impact of the cash cycle.

Over the past year Currency Research has successfully pivoted to deliver online virtual events across its portfolio, with approximately 50 live and on-demand sessions reaching over 3,000 industry participants across the cash and payments industries.

Cryptocurrencies are almost all built on two different approaches – proof-of-work or proof-of-state.

A shortage of EMV chips is creating real risks for payments since these chips enable ATM cash withdrawals and all forms of digital payments.

The Swiss National Bank (SNB) issued its working paper 3/2021 ‘How to issue a central bank digital currency’. Written by David Chaum, Christian Grothoff and Thomas Moser, the paper presents the SNB’s thinking about a token-based retail CBDC, a rather different approach from most other central banks.

In the last week there have been a number of payment related stories. What links them all is that they demonstrate that electronic payments face a range of challenges that have a direct impact on customers. The role of the regulator is evident in all of them whether requiring action or ‘guiding’ providers to take action.

The Monetary Authority of Singapore (MAS) has issued its first Sustainability Report for 2020/21. The report has a section dedicated to reducing emissions related to currency operations. MAS has identified four areas of focus to reduce its currency related emissions.

In 2020 the number of ATMs fell slightly according to RBR who are about to publish their ‘Global ATM Market and Forecasts to 2026’ report. In fact, 2020 was a mixed year where the long-term growth in ATM installations slowed rather than stopped.

In 2015 Russia set up a national payments card network called Mir. It was set up with government backing after MasterCard and Visa cut off services to a number of the country’s banks following the annexation of the Crimea.

Levent Kocbiyik presented at the Cash Cycle Seminar (ICCOS) last year on behalf of the Turkish cash management company Bantas about achieving the right mix of technology in cash handling. He argues that ‘craft’ continues to play a core role as well.

The UK’s Post Office is not a bank and does not aspire to be one. However, it does provide essential cash services on behalf of all banks to all communities left behind when banks close. The banks still have a duty to be available for more complex products – typically now served through call centres, or video calls.

Without coins you cannot receive change when you pay with a banknote. Although banknotes receive most attention in the cash cycle, April’s MDC webinar reminded people why that is a mistake.

Following the success of the Future of Cash online event in February 2021, the organisers – AGIS Consulting and CashEssentials – are continuing the conversation and providing a coherent story of today’s cash challenges and tomorrow’s opportunities. The next virtual event – taking place 6-7 July – will focus specifically on the Asia-Pacific region. The physical event is still on track to go ahead on the 9-10 November, in Madrid, Spain.

Deutsche Bank has announced that it will close 150 bank and Postbank branches this year and a further 50 Postbank branches next year. The CEO said that customers are coming to branches less often, preferring to use digital products such as remote advisory video sessions. In January Commerzbank announced it would close 340 branches in Germany.