Managing Your Team

Accessing your team

If you are an organisation admin, you manage your team from the Team page. Open My Account from the menu at the top of any page and click Manage team, or go directly to /account/team/.

The Team page is only available to organisation admins — if your account is a standard member, you will not see the Manage team link.

What the Team page shows you

Subscriptions

At the top of the page, a card is shown for each subscription your organisation holds, with the publication name, the subscription level (e.g. Premium, Enterprise, Charter), the start date and the renewal date. Expired subscriptions are shown greyed out, with their expiry date highlighted.

Seat usage

Below the subscription cards, a summary line shows how many of your plan's seats are in use. Pending invites count as seats, so the line splits them out — for example, “6 of 10 seats used (4 members, 2 pending invites)”. If your plan allows an unlimited number of users, it reads “Unlimited team members • 4 members, 2 pending invites” instead.

Your seat limit is calculated automatically from your organisation's active subscriptions. If your organisation subscribes to more than one publication on different subscription levels, the highest seat limit among them applies.

Active sessions

If any team members are currently signed in, a banner shows the total number of active sessions across your subscriptions, with a Kill all sessions button. It signs out everyone else straight away — your own session stays signed in. You will be asked to confirm first, since this cannot be undone.

The members table

The table lists every active member of your team:

• Member — the person's name and email address. An Emails bouncing badge means our emails to that address are being returned, which often means the person has left the organisation.
• Role — an Admin badge, or “Member” for standard users.
• Last login — when this person last signed in, or “Never” if they have not signed in yet.
• Active now — a green dot for each publication this person is currently signed into, with a small × button to end that session.
• Actions — buttons to change this person's role or remove them from the team (hover over a button to see what it does). Your own row shows “You” instead.

Pending invites

Below the members table, Pending invites lists everyone who has been invited but has not yet set up their account: their name and email, the role they were invited with, when and by whom they were invited, and when the invite expires. Invite links are valid for 14 days. Expired invites stay listed for 30 days, marked Expired, so you can resend them.

Each invite has two buttons: Resend emails the invite again with a fresh 14-day expiry, and Cancel withdraws it so the link in the email stops working. See Inviting Users for more.

Switching between publications

If your organisation, or your personal account, has active subscriptions to more than one of our publications, you can move between them without signing in again. Open the account menu — if you have access to other titles, a Switch publication section lists them, each marked with that publication's brand colour. Selecting one takes you straight to that publication's site, already signed in.

Important Notes

• Only organisation admins can access the Team page.
• Your seat limit is shared across the whole organisation, not a per-admin allowance, and pending invites count toward it.
• If your team is at its seat limit, a warning banner appears and the Invite member button is replaced with your current usage. Cancel a pending invite or remove a team member to free a seat.