As the number of ATMs and use declines, authorities face challenges relating to competition policy and appropriate regulations. The Bank of Finland is no exception and has written about their experience and the extensive academic work done on this topic.

The Federal Reserve Bank of Kansas City has gone public encouraging people to use coins and to return them into the cash cycle. After the coin hiatus last year, which saw the formation of the Coin Taskforce and limits on the issue of coins to retailers and institutions, the situation had eased with the limits lifted and normal service resuming.

aRussia’s second largest bank, VTB, has been working on tools to identify the optimum location for bank branches and ATMs. It has used a wide range of parameters, over 5,000, to calculate how to reach the most customers and generate the most sales from a new location.

A number of states and cities in the US have implemented or are considering legislation to make cash acceptance at retailers mandatory.

A shortage of EMV chips is creating real risks for payments since these chips enable ATM cash withdrawals and all forms of digital payments.

In 2020 the number of ATMs fell slightly according to RBR who are about to publish their ‘Global ATM Market and Forecasts to 2026’ report. In fact, 2020 was a mixed year where the long-term growth in ATM installations slowed rather than stopped.

Deutsche Bank has announced that it will close 150 bank and Postbank branches this year and a further 50 Postbank branches next year. The CEO said that customers are coming to branches less often, preferring to use digital products such as remote advisory video sessions. In January Commerzbank announced it would close 340 branches in Germany.

The European Association for Secure Transactions (EAST) has issued its 2020 report on ATM crime. EAST collects data from 21 Western European countries operating about 335,000 ATMs, 223,000 unattended payment terminals and 14.5 million point-of-sale (POS) terminals.

One of the parts of the cash cycle most affected by the pandemic has been coins. The normal flow has been seriously disrupted as people have switched to card payments or have rounded cash payments to use notes in preference to coins. In February 2020 there were almost £3 million worth of 2p coins held in wholesale cash centres, but demand has continued to outstrip supply almost every week, and in the past twelve months over £2.2 million in new 2p coins have been issued into circulation but never returned. Where are they all and why aren’t the pennies behaving the same?

RBR’s most recent study, ‘ATM Software 2021’, looks at the latest ATM developments across the world.